Frequently Asked Questions

When and how often do you service the plants?

We visit your location every 1-2 weeks to care for the plants, usually on the same day with the same technician. For customers with exterior containers, we typically add a second weekly visit during the summer months for supplemental watering. We’ll work with you to establish a schedule that works for your location!

What’s the difference between your lease and purchase options?

We offer both lease and purchase options for plants and containers to accommodate any budget. Not sure which way best suits you? Consider the following information:

1. Purchasing the plants and containers carries a higher upfront investment but lower ongoing monthly expense.
2. Leasing reduces your upfront investment but increases your monthly expense. You will not own the plants or containers that you lease from us.
3. Regardless of which option you choose, your plants will be fully covered under our guarantee for as long as we’re providing maintenance.

How does your plant guarantee work?

We proactively replace any plant that begins to decline in health or appearance at no charge to you. Our goal is to make all needed replacements before a noticeable drop in the plant’s aesthetics occurs. The guarantee applies to all plants under our care for as long as we remain your service provider.

The only case when our guarantee does not apply is if a plant’s damage is caused by factors outside our control (vandalism, restricted access to plants, and so on).

How much should I expect to pay for plants and maintenance?

We can fit nearly any budget by customizing plant and container choices, as well as by offering both lease and purchase options. Our minimum service charge is only $99 per month.